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LSI Corporation

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12Gb/s MegaRAID SAS RAID Controllers User Guide

April 2014

Chapter 1: Overview

Technical Support

1.8 Technical Support

For assistance installing, configuring, or running your 12Gb/s MegaRAID SATA+SAS RAID controller, contact LSI

Technical Support.

Click the following link to access the LSI Technical Support page for storage and board support:

http://www.lsi.com/support/storage/tech_support/index.html

From this page, you can email or call LSI Technical Support or submit a new service request and view its status.

NOTE Record your controller serial number in a safe location in case you

need to contact LSI.

Email:

http://www.lsi.com/support/email/Pages/default.aspx

Support Request:

http://www.lsi.com/support/Pages/submitsupportrequest.aspx

Telephone Support:

http://www.lsi.com/support/Pages/call-us.aspx

1-800-633-4545 (North America)

00-800-5745-6442 (International)

NOTE The international toll-free number does not require country-specific

access codes.

Documents and Downloads:

http://www.lsi.com/support/Pages/downloads.aspx?k=*

Number of external connectors MegaRAID SAS 9380-4i4e RAID controller: One SFF-8644 mini-SAS HD-4e connector

MegaRAID SAS 9380-8e RAID controller: Two SFF-8644 mini-SAS HD-4e connectors

Hardware exclusive OR (XOR) assistance Yes

Direct I/O Yes

Architecture Fusion-MPT

Table 2 12Gb/s MegaRAID SATA+SAS RAID Controller Features (Continued)

Specification

MegaRAID SAS 9341-4i RAID Controller, MegaRAID SAS 9341-8i RAID Controller,

MegaRAID SAS 9361-4i RAID Controller, MegaRAID SAS 9361-8i RAID Controller

MegaRAID SAS 9380-4i4e RAID Controller, MegaRAID SAS 9380-8e RAID Controller

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